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Thread: Door Lock / Remote Issues?

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    RamzServ8486's Avatar

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    Door Lock / Remote Issues?

    2013 RAM 3500 C&C.

    When I bought the truck a few years back, the door locks were already messed up.

    I could lock the doors from the driver-side door panel switches, and I could lock them with the remote.

    However, the unlock buttons on the driver door panel switches nor the remote would unlock the doors.

    When utilizing the remote, you could see the EVIC flash and headlights would come on, but the doors would not unlock.

    I can't even lock the doors from the door panel switches, but I still lock from the remote.

    It would be nice to have both functions as they should.

    Any thoughts? It would be so nice not to have to remove the key from the fob/remote everything I have to get in the truck.


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    MOD watersupply189's Avatar

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    Re: Door Lock / Remote Issues?

    Have you tried replacing the driver's side door lock switches and replacing the battery in the fob?

    I had an issue with not the locks but the widow's switch.

    I couldn’t roll down the passenger window from the driver's side.

    I replaced the driver-side door switches, and that solved my issue.

    I'm not saying your door lock switch is the issue, but it wouldn’t hurt to try that.


    2016 Ram Laramie 3500, G56, 6.7, CC, 4x4

    2016 RAM 3500 4x4 Laramie Crew Cab ,G56

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  5. Top Of Page | #3
    RamzServ8486's Avatar

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    Re: Door Lock / Remote Issues?

    I have not replaced the switch panel.

    It is worth a shot, but I didn't want to throw parts at it.

    The window switches and mirror switches function.

    Yes, I've changed the batteries in both key fobs multiple times without success.


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  7. Top Of Page | #4
    MOD watersupply189's Avatar

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    Re: Door Lock / Remote Issues?

    Unless it’s a module or something like that, the switches would probably be cheaper to see if that’s the fix.

    Let us know what you find out.


    2016 Ram Laramie 3500, G56, 6.7, CC, 4x4

    2016 RAM 3500 4x4 Laramie Crew Cab ,G56

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  9. Top Of Page | #5
    Badger2078's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by watersupply189 View Post
    Unless it’s a module or something like that, the switches would probably be cheaper to see if that’s the fix.

    Let us know what you find out.


    2016 Ram Laramie 3500, G56, 6.7, CC, 4x4
    If you have access to a bi-directional diag tool, you should be able to see the switch state on the tool and actuate the motors from the tool, which would help to diag exactly.

    Sent from my SM-G715U1 using Tapatalk


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  11. Top Of Page | #6
    Badger2078's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by Badger2078 View Post
    If you have access to a bi-directional diag tool, you should be able to see the switch state on the tool and actuate the motors from the tool, which would help to diag exactly.

    Sent from my SM-G715U1 using Tapatalk
    Are you from the Spartanburg area?

    That's what I do is mobile mechanics and diag.

    In the upstate area.

    Sent from my SM-G715U1 using Tapatalk

    Last edited by Badger2078; 01-16-2024 at 04:52 PM.

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  13. Top Of Page | #7
    RamzServ8486's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by Badger2078 View Post
    Are you from the Spartanburg area?

    That's what I do is mobile mechanics and diag.

    In the upstate area.

    Sent from my SM-G715U1 using Tapatalk
    I don't have one of those diagnostic tools.

    I live in Anderson but I mostly work out of Greenville/Greer/Simpsonville areas.


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    I WILL STAND! AK Bob's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by Badger2078 View Post
    Are you from the Spartanburg area?

    That's what I do is mobile mechanics and diag.

    In the upstate area.

    Sent from my SM-G715U1 using Tapatalk
    Quote Originally Posted by RamzServ8486 View Post
    I don't have one of those diagnostic tools.

    I live in Anderson but I mostly work out of Greenville/Greer/Simpsonville areas.
    Agree; you will need a diagnostic scan tool to diagnose and troubleshoot the power lock system properly.

    Sethe e attached power lock operation information.

    Attached Files Attached Files
    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit, Cold Air Intake, City Diesel Actuator and 50 Gallon Aux Fuel Tank.

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  17. Top Of Page | #9
    Badger2078's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by RamzServ8486 View Post
    I don't have one of those diagnostic tools.

    I live in Anderson but I mostly work out of Greenville/Greer/Simpsonville areas.
    I can probably help you out.

    I'm in Inman boiling springs.

    Sent from my SM-G715U1 using Tapatalk


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  19. Top Of Page | #10
    toyota_mdt_tech's Avatar

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    Re: Door Lock / Remote Issues?

    Quote Originally Posted by RamzServ8486 View Post
    I have not replaced the switch panel.

    It is worth a shot, but I didn't want to throw parts at it.

    The window switches and mirror switches function.

    Yes, I've changed the batteries in both key fobs multiple times without success.
    That switch gets lots of use and also sees lots of water.

    When the windows are down, rainwater gets in and creates corrosion.

    The door lock actuator reverses polarity, so wiring is most likely OK.

    But, it can break at the door jamp from lots of opening and closing.

    It would be best to have Alfaobd; you can tell the body ECU to operate these functions (we call them active tests), eliminating lots of guesswork.

    You have latch switches or lock detection switches, these are inputs that can limit lock operation too.

    I suspect these are probably parts of the door latch.

    Each door has its own ECU connected or communicates with the body ECU (fuse block, AKA TIPM) with a CAN network or a twisted pair of wires.

    This is all part of the IHS or internal high-speed network system.

    Get a good scan tool that can read body codes, this will be more money than typical scan tools that read jsut engine and trans codes.

    Stick with Autel, MX808, for example, and get cocky; get the bi-directional like the MS906BT unit.

    AlfaOBD you can get for an android phone for $50, make sure you spell it alfa not alpha.

    It can read codes, too.

    Bi directional scanner can do lots too probably active test also.

    2010 Dodge 2500 SLT CCLB 4WD G56 Cummins 6.7 turbo diesel, 3.42 LSD. Add ons: Banks Monster Ram, Grid heater delete, Spyntec Free Spin Kit with Warn hubs (62672) Laramie Alloys (includes spare), "Powerwagon" Flares, Powerwagon bed decal (4X4 off road) OE Ram mudflaps, OE Slush Mats, OE Clearance Lamps, Geno's shift knob in black, 5" DPF back with muffler delete, spray in bedliner, OE brake controller, Durafit Seat Covers, Pro Tech Toolbox, Speed Turtle, Upfitter switches, Ham Radios, 8 Antennas, headache rack, emergency light bar,....

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